Position: Jira Administrator / Application owner

Salary: Competitive Remuneration Package

City: Nicosia

Required Technical and Professional Expertise:

  • Passionate about technology and innovation.
  • Educated to a degree level in Computer Science or related subject or able to demonstrate significant relevant experience.
  • Experience 1-3 Years in related position.
  • Good English communication and cross-group collaboration skills.
  • Ability to work effectively in a team environment.
  • Problem-solving and analytical skills.
  • Desirable – knowledge of agile development methods (e.g., Scrum).
  • Desirable – conceptual and practical understanding of Agile frameworks.
  • Desirable – ITSM/ESM expertise or ITIL certified.

Duties:

  • Be the point of reference for Jira/JiraService Desk/Confluence application and solutions provided through these applications.
  • Develop and maintain custom automation rules and scripts.
  • Support users in creation and maintenance of Jira
  • Understand business and customer needs and translate them into technical requirements / product configuration. Undertake part or whole of the delivery in collaboration with other members of the delivery team, including liaising with Jira Services vendor.
  • Participate in project delivery and offer support to Jira/Confluence incidents.
  • Guide, assist and train end-users on the use of JIRA/Confluence.
  • Create and update technical and user-facing documentation and standard operating procedures and guides.
  • Remain up to date on all Jira products and add-ons installed, including new features, changes on offerings, etc.

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Data Privacy Bot

Welcome to Mila AI Virtual Agent!

We will use the information you submit to this chat to:
(1) provide you with answers relevant to you,
(2) to resume from a previous visit to our site, and
(3) to improve our site and this chat function.

If you provide your contact information, you may be contacted by representative of our company to follow up on your inquiry. All personal information you provide will be subject to our Privacy Policy.

Is this okay with you?

  
View our privacy policy